I can't go to the festival anymore...can I have a refund?

• Music Event Package - A Music Event Package consists of a music event ticket or any combination of the following items: music event ticket, hotel room, non-airline transportation (bus, limo, charter, boat, train, etc.), camping reservation, camping gear rental, food and/or drink packages, staffing and other services.  The initial deposit and any payment to reserve and/or purchase a Music Event Package is refundable only if the Music Event Package is cancelled in writing HERE as follows:

  Cancel By Date:	Refund Amount
  60 or more days prior to Music Event Date*	Fully Refundable
  Less than 60 days but more than 14 days prior to Music Event Date*	50% of Music Event Total Package Price**
  14 or less prior to Music Event Date*	Non-Refundable
  *Music Event Date is the first day of the music event.

  You are also eligible to transfer your pass to another student! Please remember this traveler MUST show their student ID at time of check-in:

In order to transfer a package/reservation to someone else, the original owner must send an email from the account associated with their JusCollege.com account to [e-mail] along with the following information of the new owner:

* Full Legal Name
* Date of Birth
* Cell #
* Email address

The new owner must create a JusCollege.com account preferably with their .edu email.

In the email, please provide a statement informing us that two individuals involved would be handling the reimbursement and not JusCollege. In addition, please CC the new owner in your reply as well.

Due to system limitations, we can only transfer the package via our system AFTER it has been paid in full! The system does NOT allow for us to transfer an order/reservation with a balance due.