We understand financial issues come up unexpectedly and will do our best to assist you! Please note ALL balances will need to be paid PRIOR to checking in to your hotel. Unfortunately if you have a balance on your account, you will not be eligible to check-in to your room in Punta Cana.
Articles in this section
- My USA passport expires in less than 6 months, may I still go to Punta Cana?
- How do I know if I qualify for a Punta Cana refund?
- How do I cancel my Punta Cana Spring Break 2018 reservation?
- Will I get cell phone service in Dominican Republic?
- What do I do if I have a balance on my account and I am leaving for Punta Cana this week?
- I just received an email that says I have 48 hours to enter my Passport information ASAP! I don't have it yet! What do I do?
- What flight information do I need to know?
- I can't find a flight for my travel dates. What do I do?
- Preparing to travel internationally? Here's some tips to help you!
- How to view & print my itinerary