If you are traveling internationally, you'll be charged U.S. and foreign departure taxes and fees in addition to your package price. These taxes and fees vary depending on your departure city and destination, and may change if the government changes the fees between the time you book and the time you travel. Passengers are responsible for any changes in taxes and fees. Tours may also include a processing fee that varies by destination. When you price your trip, all airport fees and processing fees will be included in your final price.
Changes are no problem as long as our suppliers can accommodate the request. We can't make any guarantees, but we do promise to make every effort on your behalf. There is a per person fee for changing a reservation in any way once StudentCity has received your deposit. Adding customers to an existing reservation is NOT considered a change. Change fees will be applied for, but are not limited to, the following situations: name changes, hotel changes, and destination changes. These additional fees will appear on your final price after the change has been made.
Once your deposit is received, all cancellations must be written and sent to our office via email. There is a cancellation fee that will be assessed to your account based on time of cancellation. If your package is paid in full and includes the Comprehensive Travel Insurance, you may be entitled to a refund through the insurance company. Please contact our Customer Service department at firstname.lastname@example.org with any cancellation requests or questions.
Resort fees are a daily "mandatory" additional charge that the hotel property charges outside of the initial booking cost. These fees are under the discretion of the hotel and will need to be paid by the traveler, not JusCollege.